B2B Buyer FAQ

Answers Before You Send a Buying Brief

Use this page to check MOQ, samples, export documents, color selection, payment terms, cold chain, and packaging before requesting a quote.

For a Faster Quote, Send These Details

The quote page now asks for the same details our export team needs to check allocation, route, carton plan, and document requirements.

DestinationCountry, city, or destination port.
VolumeSample pallets, trial FCL, or seasonal program.
Use CaseImporter, retail, fresh-cut, wholesale, or private label.
TimingTarget loading week or arrival window.

Supply Chain & Logistics

What is your standard Minimum Order Quantity (MOQ)?
For sea freight, our main quotation path is a full 40ft high-cube reefer container, because it keeps cost per carton and cold-chain handling more stable. For qualified buyers, we can discuss air-freight sample pallets before a full container program.
What are the typical transit times for global routes?
Typical route planning depends on port, season, and vessel space. Southeast Asia is usually the shortest sea-freight lane, while UAE and Europe require longer reefer planning. Send your destination port on the quote form and we will check the appropriate shipment path.
How do you ensure cold-chain integrity during transit?
We focus on harvest maturity, packing discipline, pre-cooling, and reefer loading temperature. The target is to protect firmness through shipment, especially for Emerald Green and other longer-transit selections.

Quality & Compliance

Which international certifications do you provide?
We can support GlobalG.A.P., ISO 9001, phytosanitary certificate, certificate of origin, commercial invoice, packing list, and bill of lading according to shipment requirements. Destination-specific documents should be confirmed before order locking.
What is the brix and shelf-life of your Keitt Mangoes?
Our Keitt mangoes are generally positioned around 18-22°Brix when ripe. Shelf life depends on color selection, maturity, carton format, reefer handling, destination route, and buyer ripening plan. For longer lanes, Emerald Green is usually the safer starting point.
Which Keitt color should I choose for my market?
Sunshine Yellow is best for premium retail and gift cartons. Emerald Green is best for longer reefer transit and wholesale programs. Rainbow Blush is best when visual contrast matters for fruit shops or seasonal displays. See the product specs page for the full comparison.

Commercial & Payment Terms

What payment terms do you accept?
We usually discuss T/T and L/C based on buyer profile, destination, order value, and shipment plan. Final payment terms are confirmed after product spec, route, and documentation requirements are clear.
What Incoterms do you offer?
We can quote FOB or CIF depending on your destination and freight preference. If you are unsure, choose "Need recommendation" on the quote form and share your destination port so we can suggest the cleaner path.
Is a trial or sample order available before committing to a full container?
Yes. Air-freight sample pallets can be discussed for qualified buyers who need to evaluate fruit quality, color selection, and packing before committing to a full container. Sample timing depends on harvest stage and available lot.
Which markets do you currently export to?
We evaluate markets by phytosanitary requirements, route feasibility, cold-chain risk, and buyer volume. If your market is not listed on the site, send the destination port and preferred trade term through the quote form.
What is the lead time from order confirmation to vessel departure?
Lead time depends on harvest lot, color allocation, carton plan, vessel space, and document preparation. As a practical planning rule, share your target loading week early so we can match the right orchard lot and packing schedule.

Packaging & Customization

What are your standard packaging specifications?
Standard export carton formats can be aligned by buyer requirement, fruit size, market preference, and pallet plan. Share your preferred carton weight, label format, and destination requirements in the quote form so we can confirm feasibility.
Do you offer Private Labeling (OEM) or custom branding?
Yes, private label and custom packaging can be discussed for qualified retail or seasonal programs. This may include carton artwork, label placement, PLU stickers, inner protection, or buyer-specific carton markings. Lead time depends on artwork confirmation and carton production.
Can you match carton specs for retail, wholesale, or private label?
Yes. Product size, color mix, carton format, label requirements, and pallet plan should be checked together. For private label or retail programs, send photos or a spec sheet if you already have one.

Ready to move forward?

Send a Quote-Ready Buying Brief

Share destination, volume, loading window, buyer use, color preference, and packaging needs so we can check the right Keitt lot.

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